We at Sonnenaxt LLC respect your privacy. This statement is our privacy policy, which discloses our
information practices. It describes:
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What personally identifiable information of yours (information from which someone may
personally identify you) is collected from you through our Web site
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What personally identifiable information of a third party (such as your Internet Service
Provider) is collected from you through our Web site
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The organization or company that is collecting the information
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How the information is used
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With whom the information may be shared
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What choices you have regarding collection, use, and distribution of the information
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The kind of security procedures that are in place to protect the loss, misuse or alteration
of information under our control
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How you can correct any inaccuracies in the information
If you believe that we are not abiding by our posted privacy policy, you should contact
our Privacy Team by e-mailing your concern to privacy@sonnenaxt.com.
Information Collection
Sonnenaxt LLC collects information from our users in several areas of our Web site as
described in this privacy policy.
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Order Forms
We request information from you on our order form. You must provide contact
information (such as name and shipping address) and financial information (such
as credit card number and expiration date). This information is used to fill your
orders and for billing purposes. If we have trouble processing your order, we use
this contact information to get in touch with you.
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Cookies
A cookie is a message that the server for our Web site gives to your Web browser.
Your browser stores the message in a file named something like cookie.txt. Each time the
browser requests a page from the server, a message is sent back to the server.
Purposes for cookies include identifying users and preparing customized Web
pages for them. When you fill out a form on our site, this information is packaged
into a cookie and sent to your browser. It’s stored for later use. The next time
you visit our site, your browser will send the cookie to the server, which can use
the information to present you with a more personalized experience. For instance,
the site may greet you by your name or remember your username when you begin
to fill out a form.
If you reject the cookie, you may still use our site; however, you may only receive
limited information in some areas of the site.
Some of our business partners, such as advertisers, use cookies on our site. We
have no access to these cookies or control over them.
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Log Files
We use Internet Protocol (IP) addresses to analyze trends, administer the site,
track a user’s movement and gather broad demographic information for aggregate
use. “Aggregate use” means that information from all users is collected and
gathered into a whole unit so that information as a whole can be used. We do not
link IP addresses to personally identifiable information.
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Information Use
Sonnenaxt LLC is the sole owner of the information collected on this site. We will not share,
sell or rent this information to others in any way other than as disclosed in this policy
or stated at the point where the information is collected.
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Sharing
We will share aggregated demographic information with our partners and
advertisers. This information is not linked to any personal information that can
identify any individual person.
We use a credit card processing company to bill for goods and services and an
outside shipping company to ship orders. These companies do not use, share,
retain or store personally identifiable information for any purposes other than to
process the transaction or to ship the order.
We partner with other companies and individuals to provide specific services.
When you sign up for these services, we will share your name or other contact
information that is necessary for the third party to provide these services. These
parties are not allowed to use personally identifiable information except for the
purpose of providing these services.
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Your Choice to Opt-Out
You have the opportunity to “opt-out” of having your information used for
purposes not directly related to our site at the point where we ask you for the
information. For example, our order form has an opt-out box. If you want to buy
a product from us, but you do not want to receive future promotional e-mails or
marketing material, you simply check the box to opt-out of the group receiving
such e-mails.
If you are currently receiving our promotional e-mails or marketing material and decide that you no longer wish to receive them, you can email us at support@sonnenaxt.com with your opt-out request.
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Correcting and Updating Personal Information
If any of your personally identifiable information changes or if you no longer
wish to use our service, you can correct, update, or remove your
personal data that you have provided to us by e-mailing us at support@sonnenaxt.com.
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Security
We want to protect your information. When you submit sensitive information on
our Web site, your information is protected online and off-line.
When you provide sensitive information on our site (such as your credit card number),
that information is encrypted and protected with encryption software. While you are on a
secure page, such as our order form page, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked.
While we use encryption software to protect sensitive information online, we also
use our best efforts to protect your information off-line. All of our users’
information, not just the sensitive information, is restricted in our offices. Only
employees who need the information to perform a specific job (such as our billing
clerk or customer service representative) are granted access to personally
identifiable information. Our employees must use password-protected screen
savers when they leave their desk. The servers on which we store personally
identifiable information are kept in a secure environment.
If you have any questions about the security for our Web site, please e-mail us at
security@sonnenaxt.com.
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Links
This Web site contains links to other Web sites. We are not responsible for the
privacy practices of the other sites. We encourage you to read the privacy
statements of each and every Web site that collects personally identifiable
information. This privacy policy applies solely to information collected by this
Web site.
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Notification of Changes
If we decide to change our privacy policy, we will post those changes on our
Home Page so you will always be aware of what information we collect, how we
use it and under what circumstances, if any, we disclose it. If we decide to use
personally identifiable information in a manner different from that stated at the
time it was collected, we will notify you by e-mail. You will have the choice to
allow us to use the information in this different manner. We will use information
according to the privacy policy posted at the time the information was collected.
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